Promoted without preparation
Your best individual contributors were promoted, but no one taught them how to lead people.
Leadership and Team Development
Your leaders are carrying more than their title shows.
We develop the leader and protect the person, so your managers and executives can communicate clearly, build trust, and lead well without burning out.
Book a 30-Minute Strategy CallTake the Free Workplace Self-Check
In 30 minutes, we’ll discuss your workforce challenges, identify your priorities, and recommend a practical starting point. The free workplace self-check offers an initial snapshot based on your perspective.
Sound Familiar?
The pressure to lead keeps growing.
Avoided conversations
Managers avoid hard conversations, so accountability slips.
Leadership fatigue
Executives are running on empty, and their teams can feel it.
Training without follow-through
Leadership development happened once, and nothing really changed.
Our Approach
Develop the leader.
Protect the person.
Help managers become people leaders who set expectations, coach their teams, and handle difficult conversations. We combine assessments, training, coaching, and workplace practice, while addressing the stress and boundaries that affect how leaders show up.
Featured Solutions
Practical support for leaders and the teams they lead.
01
Leadership and Competency Development
Build the practical behaviors leaders need to set expectations, navigate conflict, make decisions, lead through change, and create accountable teams.
02
Executive Coaching and Executive Wellness Coaching
Confidential coaching that addresses leadership effectiveness, communication, decision making, stress, boundaries, and sustainable performance.
03
Leadership Assessments and 360 Feedback
Give leaders an honest view of their strengths and impact. Assessment options include CliftonStrengths, delivered by a Gallup-Certified Coach, DiSC, Hogan, Leadership Circle Profile 360, EQ-i 2.0, Lumina Spark, and custom 360s.
For senior executives carrying high-pressure decisions. Identify capacity risks and strengthen workload, calendar, and decision-making practices through assessment, executive coaching, and wellness support.
05 · Flagship Program
SMILE Leadership Institute:
The Leadership Shift
For managers and people leaders. The Leadership Shift is a 6- or 12-month program that helps overwhelmed managers build confidence, trust, and practical people-leadership skills.
Through monthly full-day training, small-group coaching, and a personal leadership assessment, your leaders build the skills that matter most: emotional intelligence, effective communication, psychological safety, trauma-informed leadership, conflict and accountability, and the self-care to lead for the long run.
We define success with you, using agreed measures such as leadership feedback, behavior change, and team engagement.
Client Experience
Leadership skills applied to real workplace challenges.
American Kidney Fund
SMILE trained leaders in emotional intelligence, managing up, and conflict resolution, alongside workshops on stress management and effective communication.
Your Next Step
Build leaders with the capacity to lead well.
Tell us where your leaders and teams need support. We’ll help you identify the right mix of development, coaching, and assessment for your organization.
